Account Management

Password reset

• What if I forget my password?

Update Information

• How do I update my address?
• How do I update shipping/billing information?

Email Unsubscribe

• How do I stop or unsubscribe from The Collective promotional emails?

Account Cancellation

• How do I cancel my membership?
• Do I need to return items after I cancel?
• Do I get a refund if I cancel midway?